A state-of-the-art

Health Information Exchange Service

for the healthcare industry

CareConnect Health Information Exchange (HIE) is a not-for-profit organisation formed to facilitate the authorised exchange of information between hospitals, clinicians and medical aids to ensure that patients receive the best possible care. The first of its kind in South Africa, CareConnect HIE was founded in 2018 by six of the country’s leading hospital groups and medical scheme administrators. CareConnect HIE will make it possible for health professionals to access the critical information they need to deliver good quality, efficient healthcare, wherever and whenever they need it.

Privacy of data is the cornerstone of successful HIE.  The CareConnect HIE conforms to both local and international data privacy regulations to ensure that sensitive health information remains protected at all times and can only be accessed by medical practitioners when medically necessary and only with the patient’s consent.

Benefits of CareConnect HIE


Enabling healthcare professionals to access critical patient information in an emergency situation when patients are unable to speak for themselves.


Healthcare professionals are able to access relevant patient health information regardless of where they are.


Improved patient outcomes by through effective care processes across the continuum of care.


Enabling more effective care coordination between healthcare professionals to the benefit of the patient.


Alleviating the need for patients to provide their information each time they visit their healthcare professional or facility.


CareConnect in the News...