Transform Healthcare with Data Driven Insights
Health Data Saves Lives
Improved Care. Improved Outcomes.
CareConnect Health Information Exchange
Transforming patient care with data-driven insights
CareConnect HIE is South Africa’s first industry-wide Health Information Exchange (HIE). A registered NPO, CareConnect connects providers, patients and funders through a unified care record that delivers up-to-date, real-time, and consolidated information across the entire healthcare ecosystem.
Health data sharing, now more than ever, is a crucial aspect of effective healthcare and benefits everyone from individuals to healthcare systems and entire populations. HIE is vital to improving healthcare quality, safety and patient outcomes.
Health data sharing, now more than ever, is a crucial aspect of effective healthcare and benefits everyone from individuals to healthcare systems and entire populations. HIE is vital to improving healthcare quality, safety and patient outcomes.
- Improved healthcare quality and health outcomes by reducing medication and medical errors.
- Improving efficiencies by reducing unnecessary tests and ensuring that those involved in the patient’s care have access to the same complete set of patient information.
- Reducing administrative costs by reducing paperwork and making many administrative tasks simpler and more efficient.
- Enabling patients to be involved in their own healthcare, reducing paperwork and time spent briefing health service providers on their medical histories.
- Coordination with and supporting public health officials to improve community and public health.

Play Video
Benefits of HIE

Enabling access to critical patient information in an emergency situation when patients are unable to speak for themselves.

Enabling clinicians access to relevant patient health information regardless of where they are.

Improved patient outcomes through effective care processes across the continuum of care.

Enabling more effective care coordination between clinicians to the benefit of the patient.

A Unified Care Record provides a complete set of updated demographic and health information.
The Future of Healthcare
Play Video
HIEs matter because lives (and data) matter

CareConnect HIE by Numbers
15000
+
Transactions per month
0
m
Unique Lives Loaded
1
m
Records Updated
1
sec
Transaction Time
What Our clients & partners say
“Solving the fragmentation and interoperability problem of healthcare data is a critical success factor for any healthcare ecosystem to function efficiently. Together with the current founding partners, this is exactly the problem that CareConnect is well down the road of solving. What is required now is for broader stakeholder support and participation in this initiative. An efficient healthcare system characterized by defragmentation and interoperability of healthcare related data will have benefits for both the public and private healthcare sector and for the economy as a whole in South Africa.”
Dr Mike MarshallAfrocentric Health
“The purpose of the Health Information Exchange (HIE) is to provide treating medical teams with relevant clinical information as quickly as possible to ensure that they provide the best quality care which will inevitably result in a reduction in costs through improved outcomes and the elimination of unnecessary costs. To this end, Mediclinic, Netcare, Life, Discovery, Medscheme and Momentum came together to form CareConnect, a not for profit HIE, that will we believe ultimately make a meaningful contribution to universal access to affordable healthcare in South Africa.”
Mike NeubertMomentum Health
“As a proud Founding Member of CareConnect HIE, Discovery believes that the HIE solution is an essential and unique means to ensure a single accurate record of every patient’s care across the entire private sector, ultimately driving enhanced safety and quality in patient care. Securely aggregating patient information from multiple sources across the industry is our collective commitment to empowered patient-centric excellence.”
Dr Ryan NoachDiscovery Health
“We’re revolutionising patient care in SA. It’s about effective care coordination and Improved patient outcomes across the continuum of care - no matter where the patient was previously diagnosed or treated.”
Matthew PriorLife Healthcare and CareConnect Director
“CareConnect has complemented our world class reception processes with an additional level of access to patient demographic data. Benefits include being able to search and find patient information for emergency cases, where the patient cannot report to reception, and has not been to one of our facilities before. We are excited to see what additional use-cases and benefits CareConnect will deliver.”
Sudash RaghubirNetcare
“The current Health information Exchange (CareConnect) has delivered on the commitment by the founding members to implement the foundation use cases and I look forward to see how many more additional use cases can be added. Drawing in more private as well as public sector players to complete a true interoperability platform for the complete health sector in SA.”
Raymond PlotzMediclinic
Previous
Next