What is the CareConnect HIE?
Electronic Health Iinformation Exchange (HIE) is the exchange of electronic data between data providers and authorized users. It enables clinicians, nurses, pharmacists and other health care providers to access a patient’s vital medical information when appropriate. The HIE is therefore a hub through which information flows from one authorised user to another.
Responsible health data sharing, now more than ever, is a fundamental cornerstone of effective healthcare. We believe that sharing health data not only saves lives but also leads to significantly improved care. By streamlining the exchange of critical medical information, the CareConnect HIE enables healthcare professionals to access complete and up-to-date electronic patient health records, empowering them to to make better-informed decisions about your healthcare needs. As a result, patients can experience a higher standard of care, reduced likelihood of medical errors, and a more personalised approach to their health, ultimately contributing to a healthier society.
Responsible health data sharing, now more than ever, is a fundamental cornerstone of effective healthcare. We believe that sharing health data not only saves lives but also leads to significantly improved care. By streamlining the exchange of critical medical information, the CareConnect HIE enables healthcare professionals to access complete and up-to-date electronic patient health records, empowering them to to make better-informed decisions about your healthcare needs. As a result, patients can experience a higher standard of care, reduced likelihood of medical errors, and a more personalised approach to their health, ultimately contributing to a healthier society.
Information privacy and confidentiality
Is my information secure?
Why should I consent
How secure is my information?
Who has access?
Revoke your consent?
Is my information secure?
Privacy and security of data is the cornerstone of any successful HIE. CareConnect HIE complies with the highest standards of data security and adheres to ALL relevant local acts and regulations, as well as certain applicable intentional laws.
Your information remains protected at all times, and can only be accessed by verified medical professionals, when medically necessary, and only with your consent. You maintain the right to revoke your consent, at any time, for any reason.
Your information remains protected at all times, and can only be accessed by verified medical professionals, when medically necessary, and only with your consent. You maintain the right to revoke your consent, at any time, for any reason.
Why should I consent
CareConnect HIE enables the exchange of information between those who are authorised to share and view it. By providing your consent to share your personal and clinical information, you will allow healthcare providers, who are participants in the CareConnect HIE, to be able to work together more efficiently to provide you with the care that you need.
CareConnect may only facilitate the sharing and accessing of your personal information through the HIE if you have provided valid consent to the healthcare organisations participating in the HIE to do so. Without your consent, your information will not be shared or accessible to those healthcare providers who treat you. To ensure that you have real controlover your personal information and choice in how it will be used, you may choose to withdraw your consent at any time such that your information will no longer be shared.
CareConnect may only facilitate the sharing and accessing of your personal information through the HIE if you have provided valid consent to the healthcare organisations participating in the HIE to do so. Without your consent, your information will not be shared or accessible to those healthcare providers who treat you. To ensure that you have real controlover your personal information and choice in how it will be used, you may choose to withdraw your consent at any time such that your information will no longer be shared.
How secure is my information?
Confidentiality and security of information are paramount to the CareConnect HIE and have
been built into the system’s architecture. To ensure that information remains safe and
secure, CareConnect complies with the most stringent local and, where applicable,
international laws governing privacy of information.
Who has access?
Your information remains protected at all times and may only be accessed by verified medical practitioners and other authorised individuals when medically necessary, and only
with your consent.
This means that the system grants access permissions based on the user’s role in the healthcare industry. For example, a pharmacist or nurse would not have access to the same level of clinical information as a treating doctor.
Administrative staff will have access to your demographic data but may not access your clinical or medical information.
This means that the system grants access permissions based on the user’s role in the healthcare industry. For example, a pharmacist or nurse would not have access to the same level of clinical information as a treating doctor.
Administrative staff will have access to your demographic data but may not access your clinical or medical information.
Revoke your consent?
Without your consent, your information will not be accessible to those healthcare providers who treat you. You maintain full control over your personal information and you may withdraw your consent at any time, for any reason, such that your information will be removed from the HIE and can no longer be shared.
How does HIE help me?
Download information brochure
Electronic Health Iinformation Exchange (HIE) is the exchange brochure
Why should I consent?
Health Information Exchange (HIE) is the process of sharing electronic health information between healthcare providers and organizations to improve patient care. Giving consent for HIE can have several benefits, including:
How secure is my information?
Confidentiality and security of information are paramount to the CareConnect HIE and have been built into the system’s architecture. To ensure that information remains safe and secure, CareConnect complies with the most stringent local and, where applicable, international laws governing privacy of information.Frequently Asked Questions
Now, more than ever, responsible sharing of health data is an essential building block of effective healthcare. The sharing of data has the potential to enhance healthcare outcomes and can have a positive impact on every aspect of the healthcare community. Effective sharing of data results in safer. more streamlined and well-coordinated patient care,
The CareConnect Health Information Exchange (HIE) provides a hub through which consented patient clinical information and demographic information is exchanged between various health information systems to
improve the patient’s healthcare journey.
The CareConnect enables clinicians to access a patient’s up to date electronic health record in the interest of reducing treatment time delays, improving health outcomes, improving patient care coordination and reducing healthcare costs through, for example, eliminating unnecessary duplicate tests.
The CareConnect enables clinicians to access a patient’s up to date electronic health record in the interest of reducing treatment time delays, improving health outcomes, improving patient care coordination and reducing healthcare costs through, for example, eliminating unnecessary duplicate tests.
CareConnect HIE will provide important benefits for patients. These include:
- Health service providers will have access to critical clinical information when they need it, to provide the best possible care to you, the patient.
- The CareConnect HIE enables real time communication between health service providers, health facilities and medical schemes in the interest of your safety and improved health outcomes.
- Due to the fragmented nature of the healthcare system, the CareConnect HIE will enable improved care coordination between your various healthcare providers.
- The CareConnect HIE will assist in reducing duplicate and unnecessary testing, thereby helping to reduce healthcare costs.
- The CareConnect HIE will reduce the number of forms that you have to fill out and the numerous paper-based processes at healthcare facilities and clinicians’ rooms.
- Clinical information
- Medical scheme information
- Demographic information
CareConnect HIE enables the exchange of information between those who are authorised to
share and view it.
By providing your consent to share your personal and clinical information, you will allow healthcare providers, who are participants in the CareConnect HIE, to be able to work together more efficiently to provide you with the care that you need. CareConnect may only facilitate the sharing and accessing of your personal information through the HIE if you have provided valid consent to the healthcare organisations participating in the HIE to do so.
Without your consent, your information will not be shared or accessible to those healthcare providers who treat you. To ensure that you have real control over your personal information and choice in how it will be used, you may choose to withdraw your consent at any time such that your information will no longer be shared.
By providing your consent to share your personal and clinical information, you will allow healthcare providers, who are participants in the CareConnect HIE, to be able to work together more efficiently to provide you with the care that you need. CareConnect may only facilitate the sharing and accessing of your personal information through the HIE if you have provided valid consent to the healthcare organisations participating in the HIE to do so.
Without your consent, your information will not be shared or accessible to those healthcare providers who treat you. To ensure that you have real control over your personal information and choice in how it will be used, you may choose to withdraw your consent at any time such that your information will no longer be shared.
The CareConnect HIE facilitates the exchange of information between medical schemes,
clinicians and hospitals. Access to patient information depends on the role of the user. For
example, an administrative person will not be permitted to access your clinical information
but will only have access to your demographic information, while a clinicians and others
treating you will be granted permission to access your clinical information.
Information security and confidentiality of information are of utmost importance to
CareConnect. As such, we comply with all applicable laws governing the processing of
personal information; the protection of personal information; patient / member consent; and
data protection.
Laws which have informed CareConnect’s compliance to the security and protection of information include; the Protection of Personal Information Act (POPIA); the Medical Schemes Act (MSA); the National Health Act (NHA); and, General Data Protection Regulation (GDPR) of the European Union.
Laws which have informed CareConnect’s compliance to the security and protection of information include; the Protection of Personal Information Act (POPIA); the Medical Schemes Act (MSA); the National Health Act (NHA); and, General Data Protection Regulation (GDPR) of the European Union.